← Training and Development

First Time Manager

Newly promoted managersTeam leadersSupervisors and foremenSuccessors in succession plans

A programme for people who have recently taken on a managerial role or are about to. We help them move from being the best specialist to being the boss: understand the new role, build authority – also among former peers – delegate, motivate and handle their first difficult conversations.

Who it is for and what problem it solves

Best specialist, new boss

The best expert got the promotion, still does everything alone, and the team waits for their decisions.

Managing former peers

It is hard to set boundaries and enforce agreements with people you worked alongside until recently.

No tools

The new manager does not know how to delegate, give feedback or talk about mistakes.

The first months decide

Bad habits formed in the first weeks stay for years – in the team and in the manager.

What participants practise

Role and authority

  • the manager’s role – what I am responsible for and what I no longer do myself
  • situational leadership and matching style to the employee
  • stages of team development and the leader’s role

Working with people

  • communication adapted to the other person’s style
  • SMART ER goals and the delegation conversation
  • everyday motivation and recognition

Difficult situations

  • feedback using the FUKO model
  • corrective conversations and handling resistance
  • conflicts in the team
  • my plan for the first 30 days

How the process works

1

Needs analysis

A conversation with HR and the new managers’ superiors: expectations of the role and the most common difficulties.

2

Workshops

Two days of practical exercises based on situations from your company – or a series of shorter modules spread over time.

3

30-day plan

Every participant leaves with three specific actions for the first month.

4

Implementation support

Optional individual or group coaching during the first months in the role.

5

Summary

A report for HR with conclusions and recommendations for further development.

What HR receives

A common standard for new managers

The same management tools and language from day one in the role.

Participant materials

Tool cards: readiness diagnosis, SMART ER, FUKO, delegation contract.

Post-programme report

Attendance, evaluations, conclusions and recommendations.

How we assess the results

30-day plan

Completion of the actions planned for the first month.

Superiors’ assessment

Observed changes in how the team is managed.

Surveys and knowledge test

Training evaluation and a knowledge check after the programme.

See how we measure results →

Who leads it

A sample line-up of trainers – the final team is matched to your company and group.

Anna Wodyńska – trainer NESSE

Anna Wodyńska

Founder of NESSE; more than 2,500 training days with managers, mainly in manufacturing and operations.

Adam Kołodziej – trainer NESSE

Adam Kołodziej

Senior Leadership Trainer and MBA lecturer; develops production and operations managers.

Przemysław Paszcza – trainer NESSE

Przemysław Paszcza

More than 20 years of managing teams – situational leadership, motivation and conflict resolution.

Michał Kurdziej – trainer NESSE

Michał Kurdziej

Psychologist; builds leader authority, assertiveness and resilience to stress.

Meet the whole team →

What does the first consultation look like?

A free, no-obligation conversation – by phone or online. All you need to know is what the problem is; we will work out the rest together.

30 minutes

You talk to one of our client managers, and a trainer joins if needed.

We ask about

who the development is for (roles, number of people, locations), what problem you want to solve, what has already been done, timing and budget.

Needs analysis

We investigate the problem thoroughly before proposing anything. We also use diagnostic tools such as the NESSE Competency Map®.

After the call you receive

a programme proposal with a schedule, a trainer recommendation, a way of measuring results and a quote.

Call or write to us directly:

Adam Matysiak – Head of Customer Relations, NESSE
Adam MatysiakHead of Customer Relations+48 791 364 383am@nesse.pl
Adam Kołodziej – Client Development Manager, NESSE
Adam KołodziejClient Development Manager+48 505 807 145ak@nesse.pl
Maryla Pawlik – Client Development Manager, NESSE
Maryla PawlikClient Development Manager+48 791 364 224mp@nesse.pl
Wojciech Wodyński – Client Development Manager, NESSE
Wojciech WodyńskiClient Development Manager+48 512 075 314ww@nesse.pl

Let’s prepare your new managers for the role

Tell us how many managers you are promoting and what challenges they face – we will propose a programme, a schedule and a way of measuring results.