Quality

ISO 9001:2015 certified quality

Quality has been a priority for NESSE since day one. ISO 9001:2015 certification is objective proof that all our processes are designed to deliver high-quality services – on time, reliably and in line with national and international requirements.

NESSE ISO 9001:2015 certificate issued by DEKRA Certification, valid from 16 April 2026 to 15 April 2029

Current DEKRA certificate · valid until 15 April 2029 · enlarge

ISO 9001:2015certified quality management system
98%average participant satisfaction
85%+correct answers in knowledge tests
PDCAcontinuous improvement cycle

What it means for you

Agreed standards

You receive services according to set guidelines for quality and reliability, within the agreed time frame.

Continuous improvement

We use the PDCA cycle described in ISO 9001:2015 to keep developing our services and processes.

Measured results

We evaluate programmes with the Kirkpatrick model and report results to HR after every module.

ISO 9001:2015 certified continuously since 2020

The NESSE quality management system is regularly audited by DEKRA Certification Sp. z o.o. (PCA accreditation AC 151, IAF). Below are all our certificates – click to open them in full size.

PSCR – service safety and conformity

Since 2025, NESSE has had a designated PSCR (Product Safety & Conformity Representative) team. Automotive clients expect their suppliers to name a PSCR. NESSE provides services rather than manufactured products, so a PSCR is not mandatory for us – we designated one because our automotive and manufacturing clients expect it.

Regulatory monitoring

We track changes that affect training and your teams – e.g. new anti-mobbing rules, the EU AI Act, pay transparency – and update our programmes accordingly.

Programme conformity

We check that our programmes comply with ISO 9001, applicable law and your industry’s requirements.

Audits twice a year

Each audit ends with a written report with conclusions and corrective actions.

For purchasing and quality teams: we provide PSCR details for your supplier file, answer your annual PSCR survey (EN, DE, PL), complete supplier self-assessment questionnaires and prepare a data processing agreement.

Data security and confidentiality

We protect client data with high-quality, secure storage. Our IT systems are duplicated – if one fails, the other takes over.

Confidentiality

Only authorised persons have access to the data.

Integrity

Data cannot be damaged and can only be accessed or modified by authorised persons.

Availability

Each user has access only to the data they are entitled to.

Read NESSE policies (GDPR, quality, cookies) →

Quality you can verify

Ask us how we measure the results of training and development programmes.