Psychological safety in your team: how managers build it with emotional intelligence
Why do teams where people are afraid to talk about mistakes perform worse? Edmondson and Google research, the five components of emotional intelligence, warning signs and 7 manager behaviours.
Leading hybrid and remote teams: how to communicate and build engagement
How do you communicate in a hybrid or remote team and build engagement at a distance? Gallup and Microsoft data, communication rules, one-to-ones, manager traps and a 30-day plan.